Account and payments

Email us about sign-in, wallet balance, escrow funding, delivery confirmation, withdrawals, or a transaction that stays pending. Include the email address on your Festrust account and the transaction reference if you have one. Do not send your password, transaction PIN, or a full BVN or NIN.

Privacy requests

To ask for access, correction, or deletion of personal data, email the support address and write “Privacy request” in the subject. We may need to confirm you control the account before we change or delete data. Some payment and identity records must be kept where the law requires it.

What this page is

Festrust is a mobile escrow payments app. This page is the public support contact for that app. Installing the app is not required to reach us.

Contact

Email [email protected]. You do not need the Festrust app installed to use this address.